Analyst, IT Channels Support Retail / Digital Support job at First Bank of Nigeria
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408 Days Ago
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Vacancy title:
Analyst, IT Channels Support Retail / Digital Support

[ Type: FULL TIME , Industry: Banking , Category: Management ]

Jobs at:

First Bank of Nigeria

Deadline of this Job:
05 November 2021  

Duty Station:
Within Nigeria , Lagos , West Africa

Date Posted: Tuesday, October 26, 2021 , Base Salary: Not Disclosed

Job Description / Responsibilities
• Conduct proactive monitoring, operation and maintenance of channels applications and infrastructure (AgentBanking, Wallet, DSE, POS, CoralPay etc.) in order to maintain and support operations and ensure compliance to relevant standards
• Provide technical direction in requirement definition, planning, coordination and implementation of channels applications and infrastructure. (AgentBanking, Wallet, DSE, POS, CoralPay etc.)
• Perform configurations, problems, incidents, IT service continuity and supply
• Assist effort to develop and configure channels infrastructure from conceptualization through stabilization
• Test, debug, document and analyze performance of channels applications and infrastructure components
• Provide support to all environments (production, test, QA, development, etc.), channels infrastructure implementation and patch management
• Conduct event, fault and performance management
• Fulfil service requests and perform routine maintenance and support activities within SLA
• Detailed stakeholder engagement in issue resolution and adherence to escalation matrix
• Provide innovative solutions to problems, developments and integrations in the Channels eco-system
• Background to Mid-Level knowledge in modern IT technologies and domains to support and advance the Channels Systems
• Prepare and design reports on Systems availability and performance.

• Minimum of a First Degree or its equivalent in an IT related discipline.
• Minimum of 2 years Post -NYSC experience

Work Hours: 8

Experience in Months: 24

Level of Education:
Bachelor Degree


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Job Info
Job Category: Accounting/ Finance jobs in Nigeria
Job Type: Full-time
Deadline of this Job: 05 November 2021  
Duty Station: Lagos
Posted: 26-10-2021
No of Jobs: 1
Start Publishing: 26-10-2021
Stop Publishing (Put date of 2030): 26-10-2030
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