Summary
Date Posted: Friday, July 30, 2021 , Base Salary: Not Disclosed

JOB DETAILS:

Mwanga is a tech-driven business process outsourcing services company. We have a highly skilled and agile team that effectively fits into your teams and carries out a major process to result in an upward scale in your profitability.
Read more about this company


Debt Collection and Customer Relationship Agent
Location Lagos
Job Field Customer Care
Specialization: Debt Collection and Customer Relationship

Job Summary
• Mwanga Limited is a pioneer and independent Debt Recovery and Customer Support firm which is based in Maryland, Lagos.
• We are looking for smart and agile graduates/part-time students to contact debtors and claim outstanding loans.
• This will be done primarily through telecommunication channels.
• This role provides a great opportunity to learn on the job and acquire valuable skills for your professional growth.

Job Description
• Manage recovery of overdue payments from customers by reaching out to customers.
• Aim to hit set individual/team targets by collecting overdue loans.
• Follow up on delinquent accounts, update and maintains accurate records.
• Perform other assigned duties necessary to support the portfolio weekly.
• Give an accurate report on customers reached out to weekly.
• Understand the assigned product and be persuasive enough to convince customers to pay amounts due using available repayment methods.

Job Experience
• OND / HND Qualification.
• Excellent communication skills (spoken and written).
• Preferably resident within 1-hour driving distance from Maryland, Lagos.

Work Hours: 8

Experience in Months: 6

Level of Education: High School

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Job application procedure

Interested and qualified? Go to Mwanga on mwanga.seamlesshiring.com to apply

Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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