Summary
Date Posted: Thursday, March 17, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Stern & Kay Consulting Limited was registered in August 2003. We are in the business of providing Consultancy Services, Recruitment, Training & Development, Change Management Processes, Outsourcing Management, Call Centre Consultancy, and Advisory Services.

Responsibilities
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Hear and resolve complaints from customers.
• Collect, sort, distribute, or prepare mail and messages.
• Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Provide information about services provided.
• Makes calls and records messages for the respective staff as requested.
• Answers incoming inquiries by phone and email with a friendly tone and a correct attitude.
• Issues pass and signs in visitors to the office.
• File and maintain records.
• Transmit information or documents to customers using the computer.
• Schedule appointments, maintain and update appointment calendars.

Qualifications / Requirements
A good HND / B.Sc Degree in related courses
Over 3 years’ experience in relevant front desk or customer service experience.

Skills and Competencies:
• Excellent computer skills (Microsoft Office Suite).
• Proficiency in spoken and written English Language.
• Friendly, warm, and compassionate personality.
• Proficiency in word structure and composition.
• Excellent administrative skills and experience.
• Proactive, smart, and result-oriented.

Salary: N60,000 monthly.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
Interested and qualified candidates should send their CV to: recruitment@sternandkay.com.ng  using the Job Title as the subject of the email.

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