Summary
Date Posted: Tuesday, October 26, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Job Description
• Lead proactive monitoring, operation and maintenance of applications in order to support operations and ensure compliance to relevant standards
• Provide technical direction in requirement definition, planning, coordination and implementation of applications
• Ensure prompt and effective delivery of applications to users
• Work with Enterprise Architects to manage the track of information on all applications
• Manage configurations, problems, incidents, IT service continuity and supply
• Contribute to effort to evaluate, recommend, integrate and coordinate enhancements to applications
• Review system configurations and ensure that the needed configuration elements are made available on site for installation
• Lead effort to provide support to all applications in production environment
• Supervise the planning and monitoring of event, fault and performance management
• Perform routine application analysis, and evaluation on resource requirements necessary to maintain and/or expand service levels
• Ensure all application issues are resolved and documented
• Fulfil service requests and perform routine maintenance and support activities
• Provide leadership and technical guidance to reports
• Serve as a member of the IT Services and Supplier Relationship Committee

Requirements
• Minimum of a First Degree or its equivalent in a IT related discipline
• Master's or a recognized professional certification will be an added advantage
• 7+ years of experience in systems support/ administration
• 4+ years of management experience

Work Hours: 8

Experience in Months: 84

Level of Education: Bachelor Degree

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